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Rewards Guide

Greetings and welcome! You will be able to collect D points and badges on different activities. Explore and get rewards!

D points refer to the loyalty reward points used by Dealup. Points earned can unlock exciting discount coupons for future orders! You can maximize your savings by redeeming your D points for discount codes up to 20% off for your total order. Keep in mind that discount codes redeemed by D points can't be used in conjunction with other discount codes (e.g., web or affiliate codes). For example, suppose you have a 10% off affiliate code from your favourite influencer. If you redeem D points for a discount code greater than 10%, our platform will automatically replace the affiliate code and always prioritize giving you the best deal at checkout, applying the discount code that saves you the most. While D point-derived discount codes can be paired with product offerings on DropZone sales, Gift Cards or Store Credits.

Note:

  • D points issued have no expiry date and remain valid from the date they were earned.
  • Every discount coupon you redeem using D points can only be applied once.
  • Discounts offered by Dealup are not applicable to supplementary charges including shipping, insurance, taxes, or other fees.

How can I redeem my D points for discount codes?

  1. Access the Rewards Hub: To redeem your D points, start by clicking on the Present Icon situated at the bottom left corner of your screen, which leads you to the Rewards Hub.
  2. Log In: Make sure you're logged in to see all your accumulated D points.
  3. Redeem with Ease: Once inside, hit the "Redeem" button to display all the available discount coupons.
  4. Locate Your Coupon: Upon redemption of your discount coupon, the corresponding D points will be subtracted from your D points balance and you can find the redeemed code under "Coupons".
  5. Checkout Time: To apply it, You can either copy your discount code directly to use at checkout or, for a streamlined experience, before checkout, simply click "apply" to have the discount applied automatically.

Here's how the discount coupons line up:

  • Use 500 D points to apply 12% discount on your next order.
  • Use 1000 D points to apply 15% discount on your next order.
  • Use 2000 D points to apply 20% discount on your next order.

How can I earn D points?

Daily checking-in: 50 points

We're excited to offer our customers an easy way to earn points every day. Simply log into your Dealup account to stay up-to-date with the latest deals and offers, and you'll earn 50 points per check-in. They'll be automatically accumulated for you in the Rewards Hub.

Confirm your registration: 100 points

We want to make sure your account is secure and up-to-date. We kindly request you verify your email address to confirm your registration with us. By verifying your email address, you'll earn 100 points. They will be added directly to your D points balance. Changing the email address associated with your account will not result in any additional reward points. To confirm your email address, simply click on the verification link we sent to your email when you signed up.

Place an Order: 2 points for every C$1 spent

The more you shop, the more you earn! We want to express our gratitude for choosing our website for your shopping needs.

Note:

  • D points cannot be claimed immediately after placing an order. Instead, we ask that you wait until you have received your package and have confirmed your satisfaction with the purchase. D points will be credited to your points balance once the 14-day return window closes. This policy is in the best interest of our customers as it guarantees the receipt of high-quality products and fair treatment in our Rewards Hub.
  • At Dealup, when awarding D points for your purchase, we reference the product's price at the time of ordering, adjusting for any discounts from redeemed codes. Points are given solely on the actual amount paid, excluding any savings from discount coupons. Additionally, charges like shipping and taxes are not considered for point accumulation.

Level Up: 200 points for each promotion

Join Dealup's Rewards Hub with five rewarding tiers. Level up to get more benefits and discounts. Begin at the Basic Level by registering. Spend $100 CAD to reach Bronze, earning 200 D points and early sale access. At $200 CAD, advance to Silver for another 200 points and exclusive deals. With a $500 CAD spend, you're at Gold, bagging an added 200 points, premium service, and unique promotions. Committing $1,000 CAD propels you to our elite Diamond Level, gifting you 200 more points and top-tier benefits like expedited shipping and exclusive event invites.

How can I view my D points balance?

  1. Login and Access the Rewards Hub: To navigate your Dealup rewards, first log into your account and click on the Present Icon located at the bottom left corner of your screen.
  2. Check Your Point Balance: Once inside the rewards hub, you'll spot your point balance displayed prominently in the center, which also distinguishes between pending points (from recent orders still within the return window and thus not yet claimable) and points ready for immediate use.
  3. Delve Deeper: For a detailed view, the top right corner of the hub houses two icons: the History icon, which offers a comprehensive track of your point earnings and usage, and the Bell icon that keeps you updated with notifications related to rewards activities.

What happens to my D points if I return an item or cancel an order?

Returning Spent Points: If you've spent D points on a purchase that's later returned, those points are credited back to your rewards account. For full returns, you receive the entire point amount back, whereas, for partial returns, a prorated number of points are returned. This policy ensures that you receive a fair and accurate refund for any returned items.

Deducting Points for Refunds: When an order is canceled or fully returned, the entire D points earned from that order will be deducted. For partial returns, points are deducted proportionally based on the value of the returned items. This might occasionally lead to a negative point balance, if you've redeemed points for rewards after the initial purchase and then proceeded with a refund. This policy ensures that your account always reflects the most up-to-date balance of points and allows you to use them towards your next purchase with ease.

Thank you for being a valued member of our Rewards Hub. We look forward to providing you with exceptional rewards and benefits as a token of our appreciation. We understand that you may have questions that remain unanswered. Rest assured that our team is always here to provide you with additional support.